Answer

Norton Internet Security Users:  If you have trouble generating a bibliography from within Write-N-Cite, check to make sure Write-N-Cite has "permission" to access the internet.  To do this:

  1. Open Norton Internet Security
  2. Select Personal Firewall and click on the configure button
  3. Select the Programs tab
  4. Scroll down the list to find Write-N-Cite
  5. In the Internet Access column, make sure access is set to Permit

Windows XP Firewall Users:  If you have trouble generating a bibliography from within Write-N-Cite, you will need to configure your firewall to allow Write-N-Cite as an exception.  Here's how:

  1. Click on the Windows Start icon
  2. Select Control Panel
  3. Select Windows Firewall
  4. Click the Exceptions tab
  5. Click the Add Program box
  6. A list of programs running on your computer will appear, locate Write-N-Cite and select it. Note: If the program that you wish to add is not listed in the Add a Program box, click Browse
  7. Click OK

 

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