It is possible for unscrupulous individuals to send fake/phishing emails designed to appear as though they are from one of the Texas A&M University Libraries.
The Libraries do send emails related to:
- Overdue items, recalls, holds—these emails will include the title of the item.
- Get It For Me (document delivery/interlibrary loan) requests.
- Room reservations.
- Responses to your requests for help through chat, email, or SMS.
- Information about your Texas A&M Scholars profile.
The Libraries will NEVER ask you to provide:
- Your Social Security Number.
- Your NetID Password.
- Credit card, bank, or payment information as part of an email response; this is handled through the MyLibrary application.
- We do NOT ask you to login into your Library account and update your personal information.
- Make sure the email is specific and applies to you.
- It is always safest to avoid clicking links within an email message.
Instead go to the library website and access the information directly.
- Account information (items checked out, due dates, fines) is available through the MyLibrary app found on the top right side of the library homepage.
- If you have any questions about an email you received, please feel free to contact us.
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