Answer
Norton Internet Security Users: If you have trouble generating a bibliography from within Write-N-Cite, check to make sure Write-N-Cite has "permission" to access the internet. To do this:
- Open Norton Internet Security
- Select Personal Firewall and click on the configure button
- Select the Programs tab
- Scroll down the list to find Write-N-Cite
- In the Internet Access column, make sure access is set to Permit
Windows XP Firewall Users: If you have trouble generating a bibliography from within Write-N-Cite, you will need to configure your firewall to allow Write-N-Cite as an exception. Here's how:
- Click on the Windows Start icon
- Select Control Panel
- Select Windows Firewall
- Click the Exceptions tab
- Click the Add Program box
- A list of programs running on your computer will appear, locate Write-N-Cite and select it. Note: If the program that you wish to add is not listed in the Add a Program box, click Browse
- Click OK
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